Returns, Exchanges, & Refunds
Phinish Return & Exchange Policy
At Phinish, we want every customer to be completely satisfied with their purchase. While we strive to deliver products in perfect condition, we understand that sometimes returns, exchanges, or refunds may be necessary. The following outlines our policy in detail:
Returns
Products may be returned for a full refund under the following conditions:
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The product is returned within 30 days of the original purchase date.
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The product is in new, unused condition.
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The product is in its original packaging. If the packaging has been opened or the product removed, a full refund may not be available.
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Customers are responsible for return shipping costs.
Optional Pre-Paid Return Label:
Phinish can provide a pre-paid return label in most cases. Please note that the cost of the return shipping will be deducted from the total refund once the product is received and processed.
Exchanges / Defective Products
If you believe you received a defective product:
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Call us at 4693438589 or email support@phinish.com for assistance.
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We provide pre-paid return labels for defective items.
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Products can be exchanged for similar items of equal or lesser value. Any necessary partial refunds will be issued at the time of the exchange.
Missing or Damaged Items
If your order arrives missing items or damaged, please contact us at support@phinish.com within 10 days of receipt so we can resolve the issue promptly.
Phinish – Innovative Detailing Solutions
our belief
At Phinish, we believe excellence is in the details.
Crafted for discerning enthusiasts and professional detailers alike, every Phinish product is thoughtfully engineered to deliver precision, efficiency, and an unparalleled finish. From our signature Giant Giant Drying Kit to an expanding collection of premium detailing tools, we are committed to setting new standards in the industry.
Phinish is more than a brand — it is a statement of craftsmanship, performance, and passion for perfection.
Driven by innovation. Designed for pros. Built for those who finish first.
Our Mission
To engineer high-performance detailing products that empower car enthusiasts and professionals to achieve flawless results with confidence, precision, and pride — every single time.
our vision
To become the most trusted name in premium car care by setting new standards in quality, innovation, and customer experience — while building a global community that shares our obsession with perfection.